Driving Competitiveness Through Technology in Facilities Management

Abdelazeem, Ahmed M; Ahmed, Menna Allah Abo Elanin

doi:10.21608/ijeasou.2025.389319.1058

Driving Competitiveness Through Technology in Facilities Management

Document Type : Original Article

Authors

¹ Assistant Lecturer - Architecture Department, Faculty of Engineering, October 6University, 6th of October City, Giza, Egypt

² Assistant lecturer - Architecture Department, Faculty of Engineering, October 6 University, 6th of October City, Giza, Egypt

10.21608/ijeasou.2025.389319.1058

Abstract

Advancements in technological innovations, driven by globalization, have significantly transformed the field of facilities management (FM). Modern tools such as drones, robotics, sensors, cloud-based platforms, and the Internet of Things (IoT) are now widely utilized by facilities managers to add value to organizations. These technologies not only impact the core operations of businesses but also influence their employees. Therefore, based on a comprehensive review of existing literature, it is recommended that facilities managers carefully evaluate the potential effects of adopting such innovations on their workforce.
This research proposes an alternative approach to enhancing the facilities management profession, which integrates multiple disciplines to ensure the seamless functionality of the built environment by combining people, place, process, and technology.
The study reveals that the integration of BIM in facilities management significantly reduces operational costs, improves maintenance efficiency, and enhances sustainability. The findings demonstrate a reduction in waiting times for issue resolution, highlighting the transformative potential of BIM in FM. These outcomes underscore the importance of adopting advanced technologies to achieve competitive advantages in the built environment.

Keywords